Help & Support

Help & Support

MLS Support

Paragon MLS Technical Support

Subscribers may access Paragon’s Help Desk for technical support by calling (877)-MLS-HELP, that is (877)-657-4357. They are awaiting your calls and are experts on all things Paragon.

Local UPSTAR MLS Support

UPSTAR employs full-time staff to provide support to its subscribers. Support questions handled by the MLS staff include general how-to questions, reports of system-access problems, listing search issues, password retrievals, prospecting and more. They also answer questions about listing procedures and MLS Rules and Regulations/Bylaws. Speak to a local MLS staff member by calling 260-426-4700 or email your question to: [email protected].

Lockbox Support

To reach SentriLock support, call 1-877-736-8745 from 8am to 8pm EST every day (including weekends).

The automated “CARS” (Card Activation and Renewal System) is also available from the same phone number. If you forget to renew your SentriCard, it can be renewed via phone using a lockbox. The CARS system is available 24 hours a day, seven days a week.

Visit the SentriLock web site for FAQs on numerous SentriLock lockbox system questions.

Zipform Support

Toll-free technical support for ZipForm software is available at 1-866-693-6767.

More ZipForm Help

ZipForm Online How To Videos

IDX Support

For help with your IDX service, call 574-651-7868. You may also reach the IDX support staff by email at: [email protected].